Monday, March 21, 2016

Hollywood Entrepreneurs Series: Jessica Alba

Fame can be fleeting. The new generation of sport, music and movie stars have to multi-task and become entrepreneurs if they want to survive life post fame. They don't know when the public will stop buying their music, stop watching their movies or injury forces an exit from the world of competitive sport.

There are so many fascinating entrepreneurial artists that I thought I'd write about some that have intrigued me due to their meticulous control of their brand and their many businesses. Along with their gorgeous looks of course. 

1. Jessica Alba and The Honest Company

34 year old Alba owns reportedly 15-20 per cent of The Honest Company, a company that is rumoured to be worth 1.7 billion dollars. Her share has been estimated by Forbes to be worth roughly $200 million. If you watch some of her interviews on YouTube, you will see how eloquent, passionate and intelligent she is. She built a business that focuses on organic and natural products used in everyday life. 

Honest employs roughly 500 staff*. Honest now has over 135 products ranging from toothpaste to detergent and diapers. The products were initially sold online but is now available both online and in 4,400 retail stores.

The acting world is as competitive as the commercial world. Alba auditioned and won against 1,000 actresses for the role in James Cameron's tv show, Dark Angel. That led to 86 hour work weeks in Vancouver. Following on from Dark Angel, she won roles in Sin City, Fantastic Four, Little Fockers and Honey. When she tried to crossover into ecommerce she was subjected to disinterest from Silicon Valley. So her success emphasises that the naysayers aren't always right. Don't let them stop you from doing what you want to do. 

She revealed in some interviews that she would work 16 hour days, training for movies and shows. Some memorable quotes that I like are:
*"You have to have a vision of where you want to go in order to get there, so I absolutely had a vision that it was going to become something massive. If you want to effect real change in the world you have to be a real competitor, and in order to take market share from, you know, people who have been in the business usually for a long time." (Vogue Australia, February 2016)
* On juggling work and family: "Multitasking, it's a struggle." (Extra TV interview, 04/08/2014) 
* "You'll never know if something is going to succeed if you don't try. Put yourself out there and try it." (Women's Innovation Panel with Susan Wojcicki, Jessica Alba and Gayle King)
* "I learned a lot when I was acting... I learned a lot about marketing...I learned a lot about selling different types of products to different demographics...I took in all that knowledge that I collected along the way from marketing to a teenage boy demographic versus marketing to a young girl in a movie called Honey that I did and then marketing to a really broad family audience with The Fantastic Four movies and then doing campaigns with Loreal and Revlon and understanding the millenial was just about understanding the demographics at that time and understanding what they want and how to market to them to get the best outcome in what you're selling.
It could have been a television show, it could have been a product, it could have been a film, marketers pretty much go about all of those things the same way so when I had this idea of wanting to create this company that was honest and transparent, that made effective products so that people could live a healthy life, I really had to understand the consumer...I feel a lot of what I do and how I went about it was to prepare myself for that consumer so I did some market research on myself at the time and this was about seven and half years ago and I was really heavy into 18-25 year old males shockingly...
I wanted to get the 25-35 year old millenial mum, so I had to come from an authentic place and change the dialogue in how people saw me and so that's how I got onto Twitter with my first social media platform and then Facebook and now Instagram and Pinterest. Not Snapchat yet. I'm late to the game. Understanding those platforms. Creating content for those platforms... opened the door for me to create this company.
So I understood my marketplace and then I know what the consumer wants and then it's about creating and going after it. So I did all that prep work before I even found my partners, before I even honed in on the business model and before we did our seed funding. That took about three years... It took me about three years to figure out how to turn a 55 page deck of this idea and a really long explaination of what the idea was to a 10 page deck and an elevator pitch.
There have been over 80,000 new chemicals introduced in the marketplace and used in these everyday products that have not been tested for safety. Now in Europe, there are over 1200 chemicals that are banned in personal care alone because they're not safe for human health. In the United States, we only ban 11...The company was Love and Honour. It sounded like a bridal company, so everyone that I pitched it to, they were like, "Oh that sounds really nice, but cleaning products?", they didn't get it. I was like, "What about The Honest Company. A company that is honest, and transparent about their practices. They have effective products that are beautifully designed, affordable and easy to get. And they were like, 'Oh that makes sense. Doesn't a company like that already exist. And that's when I knew I had a great idea. When everyone says, 'Doesn't that company already exist?'.
And then when they got into the nitty gritty of how the hell are you going to do it? And it seems really complicated, then I knew I needed to find the right partner...My approach was to really start with the human health mission and work backwards from there. The early days were tough because we had to setup a warehouse and we had to create front end and back end technology that actually worked together. And we had to setup a credit card system that actually charged credit cards, which it didn't for the first six weeks...
Everything from the UI and UX design to ...our first shipment... The flow of the website, it had to be simple and easy to training my customer service which I still do, knowing that they are really the heart of the company. All the marketing. I push my partners heavily on going into social media, having a blog and really, empowering people with education and a choice and telling them the difference between this and that... I'm developing packaging, design and product around two new verticals that we're launching this year...
The reason why we get such talented people is that people love that we have a social goodness aspect to our company and that we give back... I always feel like I'm compromising something. I haven't figured out work life balance.But my kids are my priority... I feel that Facebook is the best platform for our demographic, but pinterest is also really strong, Instagram and Twitter has it's place, but it's more of an international platform.
What advice would I give myself?...When I was younger up until recently, I always felt like I wasn't enough, like I wasn't enough to be a successful actress or I wasn't enough to start a company and I definitely had a lot of moments where I had a ton of self doubt and I was lucky enough to have a Mum who would just kick me in the ass and tell me to just go for it and to stop being ridiculous... I think common sense is so valuable and creative thinking is so valuable. And don't take no for an answer in whatever it is that you are going for."

"You have to not take criticism personally. I think you have to look at it as being constructive and I think you have to surround yourself with people that are smarter than you... If you can put together a team that can execute on your idea, that's going to be the strongest thing you can do when you're going to raise money... You can't be too married to your ideas...You have to really understand your marketplace through and through. I pitched my ideas to really smart people that had all kinds of different businesses... having smart people that you respect poke holes at the business idea. You never want to be in a room and not know how to answer three questions.  (Jessica Alba at USC 2015) 

*"If it was easy, everyone would do it. You have to be a little bit crazy; you have to have gumption and tenacity. A lot of people give up at the first roadblock. But, for entrepreneurs, if there isn't another road, we create it. We break concrete; we throw dynamite; we figure it out."
She is occasionally plagued by insecurity, remembering in 2006 whilst walking down the red carpet at the Academy Awards, thinking, "If I talk to anyone for too long they're going to know I don't belong here". *

* Vanity Fair, Holiday 2015/2016
* YouTube interviews
* Vogue
* Image from

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